How can we help you?
We know you may have questions — and we're here to provide clear answers. Below are some of our most frequently asked questions to help you feel confident as you begin your journey with Dream Pro.
Yes, refunds are available within 24 hours of purchase. A $49.99 cancellation fee will apply.
You will receive an email with your login credentials and setup instructions shortly after purchase.
Yes, we offer support in setting up your back-end, including banking and tax officer configuration.
Absolutely. Our team is here to support you throughout your journey as a tax professional.
Yes, our cloud-based software is accessible on any internet-connected device.
Yes, you retain 100% of your tax prep fees when using Dream Pro software.
Yes, unlimited e-files and unlimited clients are included.
Yes, we offer training videos, guides, and live support to ensure you're fully prepared.
We do! Ask us about our branding and Shopify website packages tailored to tax pros.
Our technical support team is available to assist you via email and scheduled calls.